Ali and Sumaya School provides a subscription service that allows our members to access Animated Videos and Interactive educational content (“Ali and Sumaya School content”) streamed over the Internet to computers, tablets and smartphones.
Your Ali and Sumaya School membership will continue month-to-month (Monthly Subscription) or year-to-year ( Annual Subscription) until terminated. To use the Ali and Sumaya School service you must have Internet access and a suitable Computer, Tablet or smartphone, and provide a current, valid, accepted method of payment, which you may update from time to time (“Payment Method”). Unless you cancel your membership before your monthly billing date, you authorise us to charge your next month’s membership fee to your Payment Method (see “Cancellation” below). You can find specific details regarding your Ali and Sumaya School membership by visiting our website and clicking on the “My Account” button on the “Parents Page”.
2.1. Your Ali and Sumaya School membership may start with a free trial. The free trial period of your membership lasts for seven days, or as otherwise specified during sign-up and is intended to allow new members and certain former members to try the service.
2.2. Free trial eligibility is determined by Ali and Sumaya School at its sole discretion and we may limit eligibility to prevent free trial abuse. We reserve the right to revoke the free trial and put your account on hold in the event that we determine that you are not eligible. Members of households with an existing or recent Ali and Sumaya School membership are not eligible. We may use information such as device ID, method of payment or an account email address used with an existing or recent Ali and Sumaya School membership to determine eligibility. For combinations with other offers, restrictions may apply.
2.3. We will charge your Payment Method for your monthly and annual membership fee at the end of the free trial period unless you cancel your membership prior to the end of the free trial period. To view the monthly membership price and date of your orders, visit our website and click the “My Account” link on the “Parents” page and click “Orders”.
3.1. Billing Cycle. The membership fee for the Ali and Sumaya School service and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly or annual basis to your Payment Method on the calendar day corresponding to the commencement of the paying portion of your membership. In some cases your payment date may change, for example if your Payment Method has not successfully settled or if your paid membership began on a day not contained in a given month. Visit our website and click on the “Orders” link on the “My Account” page to see your next payment date.
3.2. Payment Methods. You can change your Payment Method by visiting our the “Parents” page and clicking on the “My Account” link. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not change your Payment Method or cancel your account, we may suspend your access to the service until we have obtained a valid Payment Method. When you update your Payment Method, you authorize us to continue charging the updated Payment Method, and you remain responsible for any uncollected amounts. This may result in a change to your payment billing dates. For some Payment Methods, the issuer of your Payment Method may charge you certain fees, such as a foreign transaction fee or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.
3.3. Cancellation. If you would like to cancel your subscription, you can do so at any time. It is the user responsibility to cancel their subscription. To cancel a subscription visit the Parents page, navigate to “How do I cancel my subscription?” and follow the instructions.
If you have paid an Annual subscription and request a refund, you must do so within 14 days of purchase. Annual subscriptions are not refundable after 14 days. If you wish to receive a refund for an automatically renewed Annual subscription, you must cancel the subscription and email us no more than fourteen (14) days after your renewal date. We will issue a refund at that time.
Monthly subscriptions are non-refundable. If you choose to cancel, your subscription will expire immediately. Any amounts paid prior to your cancellation will not be refunded.
3.4. Changes to the Price and Service Plans. We may change our service plans and the price of our service from time to time; however, any price changes or changes to our service plans will apply to you no earlier than 30 days following notice to you.
4. Ali and Sumaya School Service
4.1. You must be at least 18 years of age to purchase a subscription at the Ali and Sumaya School service. Minors may use the service with the consent of an adult.
4.2. The Ali and Sumaya School service and any content viewed through the service are for your personal and non-commercial use only. During your Ali and Sumaya School membership, we grant you a limited, non-exclusive, non-transferable, license to access the Ali and Sumaya School service and view Ali and Sumaya School content. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.
4.3. You may view the Ali and Sumaya School content primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such content. The content that may be available to watch will vary by geographic location and will change from time to time.
4.4. Ali and Sumaya School regularly makes changes to the service, including the content library. In addition, we continually test various aspects of our service, including our website, user interfaces, promotional features and availability of Ali and Sumaya School content. This should not affect your access to the website however, if for any reason technical or otherwise access is not available, we shall inform you via email.
4.5. Some Ali and Sumaya School content is available for download such as MP3’s and PDF printouts. Any downloadable content is for personal and private use for the Student and not to be shared with others.
4.7. The quality of the display of the Ali and Sumaya School content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. The minimum connection speed for SD quality is 0.5 Mbps; however, we recommend a faster connection for improved video quality. A download speed of at least 5.0 Mbps per stream is recommended to receive HD content (defined as a resolution of 720p or higher). You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin watching Ali and Sumaya School content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected and the configuration of your device.
4.8. The Ali and Sumaya School software is developed by, or for, Ali and Sumaya School and is designed to enable viewing of Ali and Sumaya School content. The Ali and Sumaya School software may vary by device and medium, and functionalities and features may also differ between devices. You acknowledge that the use of the service may require third party software that is subject to third party licenses. You agree that you may automatically receive updated versions of the Ali and Sumaya School and related third-party software.
5.Passwords & Account Access.
The member who created the Ali and Sumaya School account and whose Payment Method is charged (the “Account Owner”) has access and control over the Ali and Sumaya School account and the Ali and Sumaya School devices that are used to access our service. To maintain control over the account and to prevent anyone from accessing the account, the Account Owner should maintain control over the Ali and Sumaya School devices that are used to access the service and not reveal the password nor details of the Payment Method associated with the account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. We can terminate your account or place your account on hold in order to protect you, Ali and Sumaya School or our partners from identity theft or other fraudulent activity
6. No unlawful or prohibited use/Intellectual Property
7. International Users
You agree that you will not use the Ali and Sumaya School Content accessed through or via any country or in any manner prohibited by any applicable laws, restrictions or regulations.
8.2. Unsolicited Materials. Ali and Sumaya School does not accept unsolicited materials or ideas for Ali and Sumaya School content, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to Ali and Sumaya School.
8.6. Electronic Communications. We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration.